Product Warranty and Guarantee

Vetra Systems Corporation provides a *10-day money-back guarantee and 3-year warranty on all its products. If for any reason you are not completely satisfied with your Vetra product, return it (see RMA instructions) for full credit or money back in the amount equal to the purchased price (minus shipping charges) of the product. Vetra Systems warrants all its products to be free of defects in materials and workmanship and in good working order for a period of three years from the initial date of purchase from Vetra Systems Corporation or any authorized dealer. Should a product fail to be in good working order at any time during this three year warranty period, Vetra Systems Corporation will repair or replace the product at our discretion. Vetra Systems does not warrant its products from defects resulting from misuse, abuse, alteration, or abnormal wear and tear. Limitation of Liability: In no event shall the liability of Vetra Systems Corporation (or its officers, directors, employees or agents), for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any other pecuniary loss, arising out of or related to the use of the product, exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you. *10-day money-back guarantee is applicable to standard products only and does not apply to OEM and Custom products (which includes but is not limited to the sale of programmed ICs and printed circuit board assemblies) excluding the "SmartWye" family of encoder products. 30-day money-back guarantee is only valid for non-defective items returned in new / re-saleable condition.

10-Day Money-Back Guarantee

All Vetra Systems products are proudly designed and manufactured in the USA for enterprise mission-critical applications and are backed by our Limited 3 Year Warranty

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VETRA Systems Corporation 275-J Marcus Blvd. Hauppauge, NY 11787 USA Toll Free 1-800-537-9296 Tel: 631-434-3185 Fax: 631-434-3516 e-mail: sales@vetra.com